Mark Your Calendar Now!
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The 2003 statewide Healthcare Human Resources Conference is scheduled for May 8-9th in East Lansing at the Kellogg Convention Center on the campus of Michigan State University. Our keynote speaker is Bruce Tulgan from New Haven, CT, author of Winning the Talent Wars and other books on the subject of the Generation X and Y employee. His keynote will launch the conference and promises to be an enthusiastic and entertaining presentation.
This exciting day and a half event is loaded with excellent topics and an impressive slate of national speakers. The topics include diversity, compensation, career pathing, retention,
benefits trends and HR metrics. We've assembled three vice presidents of human resources from hospitals in Connecticut, Texas and Michigan and consultant speakers from Wisconsin, Virginia and Illinois. In addition, a four-member panel discussion will be presented on the topic of school-to-work/poverty-to-work. The panel will consist of a university professor from North Carolina, a high school counselor, an employer and the president of
Goodwill Industries and will focus on exemplary programs, which facilitate the transition from school and poverty to the workplace.
The conference brochure will be mailed in March so plan to register as soon after that as possible. If you would like any information prior to that time, call Steve O'Connor at the MHA at
1-800-747-5755. Don't miss a minute of this exciting opportunity to reconnect with your healthcare human resources colleagues from around the state and to learn the latest trends in your profession. All of this while enjoying the unique beauty of the campus of Michigan State University in the spring. The campus trees will blossom and so will new professional relationships for you at the 2003 Michigan Healthcare Human Resources Conference.
See you in East Lansing in the spring!
Steve O'Connor SPHR
MHA-Lansing
Conference Planning
Committee Chair
1-800-747 5755
Open Up Job Candidates with These Questions
Interviewing job applicants should be more than a rehashing of resume facts. Here are some questions that may reveal more important insights:
 “What do you think it takes to be a good worker? Why?”
 “If I called three of your coworkers, how would they describe you? What do you think they would say are your three biggest strengths?”
 “If I called your previous boss, what do you think he or she would tell me you need to do better?”
 “What’s the best way to make friends on a new job?”
 “What kinds of people do you have difficulty working with?”
 “What kinds of decisions are most difficult for you?”
 “What professional accomplishments are you proudest of?”
 “What do you think you can offer this organization that no one else can?”
-Adapted from Hire Tough: 267 Proven Interview Questions for Hiring the Best Employees, by Mel Kleiman (HTG Press)
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Follow These Suggestions
When Choosing New Hires
Recent layoffs have made it a buyer’s market for employers in some industries. But having a wider field from which to choose new staff
members makes it that much more challenging to choose wisely. Max Messmer, CEO of staffing firm Robert Half International, offers these pointers for selecting good hires:
Make a list. Determine the skills and competencies you’re looking for, then devise a system that will enable you to objectively compare how well each candidate meets your needs.
Go on the offensive. Don’t assume that because more people are unemployed Mr. or Ms. Perfect Hire will come to you. The candidate of your dreams may still be employed elsewhere. Before settling for someone who doesn’t quite measure up, “shop” trade and professional associations or use a search firm to zero in on the person you really want.
Don’t go too fast. Sometimes employers make the mistake of spending a great deal of time with the first few people they interview, then becoming bored and rushing through the rest. If you’ve decided applicants are worthy of an interview, then try to give each of them equal consideration.
Don’t go too slow. Once you’ve made your decision, don’t dally over the offer. If you think this person is ideal, chances are some of your competitors will think so, too.
Adopt This Strategy to Avoid
Hiring Mistakes
Leaders are conditioned to make important decisions in a snap. But when it comes to hiring, wise managers take their time. Try this strategy:
Forget conventional wisdom. First impressions are important — they tell you whether a person is nervous, well groomed, on time, and adequately prepared. But those aren’t the only issues to consider when looking for the ideal employee. You’ll need a bit longer to gauge whether someone is a good cultural fit for your organization, has a personality that will mesh easily with the rest of your staff, or possesses the experience and know-how to perform the job.
Suspend judgment. Consciously avoid giving a mental thumbs up or down to any candidate until you’ve concluded the interview and reviewed your notes. If, say, you hate a candidate’s hairstyle or accent, you may unwittingly dismiss everything else that person says or does in the interview-and rob yourself of a crucial talent.
Err on the side of experience. While intangibles such as personality and camaraderie are important, past performance is still the greatest indicator of future success. Give more weight to a candidate’s demonstrable skills than to perceived potential.
Remember you’re not infallible. Finally, don’t assume you can simply will yourself to remain objective throughout the interview. If you tend to make quick decisions in other areas, it will be hard to keep from doing the same here. By striving to achieve self-awareness, you can rein in your unconscious impulses.
-Adapted from “First Impressions: SuspendingJjudgement for Smarter Hiring,” by Laura Gassner Otting, on ExecSearches.com
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Health Care Management Recruiting
MHA Service Corporation Professional Search Services, Stephen O’ Connor, Senior Director • March 2003
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