MHA Service Corporation Professional Search Services, Stephen O’Connor, Senior Director . . . . . . . . . . . . . .September 2007

In this issue:

What to Do When Replacing a Star Manager
Housing Help May Prove Recruiting Key
Staff Matters: Introduction to Employment 101: Hiring the New Grad
Four Quick Ways to Improve College Recruiting

Ask These Questions Before Recruiting New Employees
Is Your Risk Management, Patient Safety or Quality Seat Empty?
Professional Search Services: Management Recruiting for the Health Care Community


What to Do When Replacing a Star Manager

Faced with the unenviable task of filling a popular manager’s shoes? Try on these tips for a comfortable fit:

 

  • Don’t share the stage during a lengthy transition phase. Employees will defer to the old boss as long as she sticks around, making it difficult for you to establish your own authority and style.
  • Make a stand. It’s great to have access to the departing manager for private advisory sessions, but continuing to reach out to her publicly after you take the post sends a bad message to the troops.
  • Secure a clear mandate from executives. Ask what changes they would like to see and align your departmental goals accordingly.
  • When discussing your vision with employees, offer honest praise for their beloved old boss and speak in terms of building on her legacy.
  • Keep what works and implement changes gradually, explaining the reasons behind major adjustments.
  • Forge a personal connection. One VP who replaced a popular high-tech exec in 2002 showed a few slides from his family photo album and high-school yearbook as he explained what made him tick. All seven direct reports are still with him. The session “helped break down the initial concerns and unknown aspects of this new person coming in,” he says.
  • Include the team in the decision-making process, suggests Grant Levitan, who runs the Chicago office of executive-coaching firm RHR International. “Do it collaboratively,” he says. “Design a future together.”

Adapted from “How You Can Stand Tall in a Predecessor’s Big Shoes,” by Joann S. Lublin, for WSJ.com

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Housing Help May Prove Recruiting Key

In 115 out of 202 U.S. metro areas recently analyzed by the Center for Housing Policy and Homes for Working Families, registered nurses earning median salaries of $58,640 wouldn’t qualify for a mortgage big enough to purchase a median-priced home. In fact, workers would need annual incomes of $84,957 to get into a home selling for the $248,000 median price across all studied metro areas.

Although the report only looked at housing affordability for healthcare workers, the findings suggest middle-class employees face significant home-buying hurdles in majority of cities. So employers might gain a big hiring edge by providing mortgage assistance and other housing help.

Source: employee Recruitment & Retention

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Staff Matters: Introduction to Employment 101: Hiring the New Grad

by Stephen O'Connor

The season of graduations is upon us and the transition to the “real world” begins for many young people who can no longer delay their entrance into the world of staff meetings, performance appraisals and office politics.

There are, however, some important lessons conspicuously absent from the curriculum of our institutions of higher learning that need to be impressed upon the newest members of the work force. Fortunately, these essential rules of (work) life have been captured by First Draft Publications in its October 1999 issue of Practical Ideas for Editors.

Rule 1: Life is not fair; get used to it.

Rule 2: The world won’t care about your self-esteem. The world will expect you to accomplish
something before you feel good about yourself.

Rule 3: You will not make $40,000 right out of high school. And you won’t be a vice president with a corner office until you earn both.

Rule 4: If you think your teacher is tough, wait until you get a boss. She doesn’t have tenure.

Rule 5: Flipping burgers is not beneath your dignity. Your grandparents had a different word for burger flipping; they called it opportunity.

Rule 6: If you screw-up, it’s not your parents fault. So don’t whine about your mistakes; learn from them.

Rule 7: Before you were born, your parents weren’t as boring as they are now. They got that way from paying your bills and cleaning your clothes. So before you save the rainforest from the blood-sucking parasites of your parent’s generation, try delousing the closet in your own room.

Rule 8: Life is not divided into semesters, you don’t get summers off and very few employers are interested in helping you find yourself.

Rule 9: Television is not real life. In real life people actually have to leave the coffee shop and go to jobs.

Rule 10: Be nice to nerds. Chances are you’ll end up working for one.

There is also practical advice for employers who hire young people directly out of school. Donald Asher in his article Building Better Assimilation Programs: Keys to Success, published in the Journal of Career Planning & Employment, identifies some strategies to help manage the transition.

Job rotations — Move recent graduates throughout the organization. This helps them learn the system and find a good fit with their skills and interest.

Mini-promotions — Give graduates some recognition relatively quickly. A slight raise in salary, a title enhancement or new assignment with more responsibility can be encouraging to them.

Mentoring programs — Mentors should be volunteers and should work outside the person’s department.

Socialization — New employees may be shy around older, more established colleagues. Create opportunities for graduates to interact with the rest of the staff.

You should probably also tell them that the four food groups are no longer beer, pizza, chips and cereal and that naps are no longer available between noon and 6 p.m.

This article originally appeared in Michigan Health & Hospitals magazine and is being used with permission.

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Four Quick Ways to Improve College Recruiting

Gain a recruiting edge on college campuses today by taking these savvy steps:

  • Emphasize the potential career path over the entry-level job. Tap into the candidate’s long-term vision and illustrate how your organization can fulfill it.
  • Highlight opportunities to “give back” and “do good.” Many young workers expect employers to offer community-outreach projects and a socially responsible corporate mission.
  • Look for diamonds in the rough. Don’t immediately dismiss college students who lack polished interviewing skills.
  • Focus on internships. Determine which ones were required for graduation and which ones the candidate took extra initiative to secure. Find out what projects they worked on and what role they played. Ask candidates why they pursued particular internships to better understand what they value in a workplace and which skills they were keen to develop.

Adapted from “Hiring Recent College Graduates,” by Aaron Green, for BostonWorks.com

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Ask These Questions Before Recruiting New Employees

You’ve decided it’s time to hire a new employee. Whoa! Before you place that ad, ask yourself these questions:

  • Why am I hiring now? Just because an employee resigns or workload increases doesn’t necessarily mean it’s time to bring in new talent. Can these duties be divided among current workers without overloading them? Would it be better to handle temporary work increases with temporary staff? Bringing a new person into your team is a costly, time-consuming process. Make sure it’s the right move at the right time.
  • What role will this candidate fill? Don’t try to fill an available position with an employee identical to the one you’re losing. Instead, look at this as an opportunity to bring a position up-to-date or to recruit someone with a higher level of skill. Think about what your department really needs.
  • Who is available internally? Always think about internal candidates before looking outside your organization. Even if you have to provide additional training, your willingness to give internal candidates a shot will signal the rest of your staff that loyalty is reciprocated.

Source: The Motivational Manger, April 2007

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Is Your Risk Management, Patient Safety or Quality Seat Empty?

The Risk Management and Patient Safety Institute and MHA Service Corporation’s Professional Search Services have teamed up together to provide you the support you need to fill your risk management, patient safety or quality management vacancies. We offer temporary staffing; search services for a long-term, permanent replacement; and mentoring and coaching once you find the right person.
6215 W. St. Joseph Highway
Lansing, MI 48917
(888) 466-4272
Fax: (517) 323-6180
E-mail: rmpsi@rmpsi.com
www.rmpsi.com
6215 W. St. Joseph Highway
Lansing, MI 48917
(517) 663-5755
Fax (517) 323-0913
E-mail: soconnor@mha.org
www.mhaservicecorp.com

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Professional Search Services: Management Recruiting for the Health Care Community

Steve O'Connor, SPHR,
Senior Director

Professional Search Services

  • Large national candidate pool
  • Internet recruiting at www.mhaservicecorp.com
  • Background checking service
  • Low contingency fee

When you need a healthcare management recruiter, call Steve O’Connor at the Michigan Health and Hospital Association in Lansing, MI at (517) 663-5755. He’s the search consultant who produces this monthly newsletter and has hundreds of management candidates currently registered with his service. Most are open to relocation. You are also invited to browse his web site for more information on Professional Search Services at www.mhaservicecorp.com.

Available positions may include:

CEO/CFO/COO/VP • Facilities Management • Finance • Food Service • Fund Development • Health Information Management • Home Health Care • Human Resources • Information Systems • Managed Care • Management Engineering • Marketing/Public Relations • Materials Management • Nursing Administration • Physician Practice Administrators • Planning• Rehabilitation Management • Social Work • Training and Development • Utilization Review

For more information contact:

Stephen O’Connor, SPHR, Senior Director
MHA Service Corporation
Professional Search Service

Corporate Office:
6215 West St. Joseph Hwy.
Lansing, MI 48917
(517) 663-5755
E-mail Address: soconnor@mha.org

 

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Professional Search Services
Management Recruiting for the Health Care Community

 

Stephen O’Connor, SPHR, Senior Director
6215 West St. Joseph Hwy. • Lansing, MI 48917
(517) 663-5755
E-mail: soconnor@mha.org

 

Full Service Background Screening
and Applicant Tracking

Sales Department
3009 Douglas Blvd., 3rd Floor
Roseville, CA 95661
(800) 943-2589
www.absolutehire.com

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